- NEW: A third House committee is investigating the HealthCare.gov website issues
- A House committee holds the first hearing on website problems Thursday
- Developers blame each other and the government, but not themselves
- A problem with the entry portal clogged up the system when it opened, they say
Washington (CNN) -- Contractors who helped develop the embattled HealthCare.gov website blame each other and the government, but not themselves, in testimony prepared for Thursday's first congressional hearing on the problems engulfing the online enrollment system.
House Energy and Commerce Committee members will grill officials from CGI Federal, Optum/QSSI, Equifax Workforce Solutions and Serco at the hearing to examine technological problems faced by people trying to buy health insurance under President Barack Obama's signature reforms.
Complaints of inability to log in, lengthy delays, incorrect information relayed to insurance companies and other problems have plagued the website since it opened to much fanfare on October 1.
In the first detailed account of what happened, the prepared testimony describes a convoluted system of multiple companies designing parts of the website under oversight of the federal Centers for Medicaid and Medicare Services, a part of the Department of Health and Human Services.
According to the advance statements, the system had been tested as required but still buckled under an unanticipated flood of visitors when it opened.